You deserve the best! Every one of our employees is dedicated to providing you the best in ground transportation services. 100% passenger satisfaction is our only goal. If our service does not meet your expectation, let us know and we will make it right or your next ride is on us.
Maintenance is the key to providing safe and reliable ground transportation service. Our operations staff is experienced in equipment/fleet maintenance. Inspection logs are reviewed on a daily basis. If any problems are found, they are taken care of immediately. The operations team uses the latest in communication equipment: Nextel two-way radios, cellular phones and Global Positioning Systems to assist our chauffeurs in providing the Worry-Free, On-Time ground transportation service our clients deserve.
Our reservation staff is the best in the business at ensuring that all our clients' needs are met. The team understands that it is very important not to just take the order, but to listen as well as educate each and every client that is requesting information about our service or making a reservation.
All of our chauffeurs are professionally trained. They are required to complete an extensive training course within 60 days of hire. The program includes pre-trip inspections, safe-driving techniques, and emergency procedures, grooming and customer relations. The program is taught by Teddy's management and includes pre-trip inspections, save driving techniques, emergency procedures, grooming and customer relations. As well, all chauffeurs are required to undergo extensive drug and alcohol testing, and criminal background and DMV checks.
Teddy’s Transportation System, Inc. is very proud of its safety record and will do everything possible to ensure the safety of all passengers and employees. Global Positioning Satellite technologies and DriveCam equipment is deployed in each of our vehicles to maximize your safety.
Teddy’s Transportation System, Inc. carries $5 million dollars insurance coverage on each of our vehicles. We are fully licensed and certified for both intra- and interstate transportation by both the State of Connecticut and Department of Transportation.